This note is a collection of the quotations Richard W. Scott had used in beginning the various chapter in his book Organisations: Rational, Natural and Open Systems. (2003) The quotations are often concise and succintly summarizes the essence of each chapter, giving the reader a rough but good idea of what organizational studies is about.
The recurrent problem in sociology is to conceive of corporate organization, and to study it, in ways that do not anthropomorphize it and do not reduce it to the behavior of individuals or of human aggregates.
Chapter 1: The Subject is Organizations
Swanson, Guy E. (1976) “The Task of Sociology”, Science, 192: 665-667.
A well-designed machine is an instance of total organization, that is, a series of interrelated means contrived to achieve a single end. The machine consists always of particular parts that have no meaning and no function separate from the organized entity to which they contribute. A machine consists of a coherent bringing together of all parts toward the highest possible efficiency of the functioning whole, or interrelationships marshalled wholly toward a given result. In the ideal machine, there can be no extraneous part, no extraneous movement; all is set, part for part, motion for motion, toward the functioning of the whole. The machine is, then, a perfect instance of total rationalization of a field of action and of total organization. This is perhaps even more quickly evident in that larger machine, the assembly line.
Chapter 2: Organizations as Rational Systems
Ward, John W. (1964) “The Ideal of Individualism and the Reality of Organization,” in The Business Establishment, 37-76, ed. Earl F. Cheit. Continue reading